Trouble in Pyrzowice near Katowice began on Friday. Two aircraft of the Lithuanian carrier Small Planet flying to Zakynthos and Varna had a crash. This caused a domino effect. Was broken the entire grid connections and hundreds of passengers stranded at the airport. On Sunday, the end of the difficulties still do not see. As he says in an interview with Fakt24.pl Tomasz from Warsaw, the worst is the lack of communication. He went on holiday with his family, and for a few hours have to camp out in the waiting room. – Representatives of the companies are not very eager to do something people say. “The causes of organizational” somehow call it – he says. He admits that people with tickets this carrier could go to a nearby diner and eat for 40 zł. He immediately placed a queue. – But besides the zero information. People get upset, crying children. Real pandemonium – reports our correspondent. He stresses that only his flight waiting for approx. 120 people.
He wonders why the inconvenience suffered just Poles , since the company serves the whole of Europe. – We do not have yet the worst. We’ve just received information that we leave in half an hour. But there are older people and families with children who are already on the road for several hours. This is a real horror – says Mr. Thomas. About 9:30 travelers waiting for a flight to Heraklion got information that the aircraft is ready to go. erupted cheers and a standing ovation. There were even tears of emotion. At least, if Poland won the Euro in 2016. It is hardly surprising. The second flight in the same place has been rescheduled for Monday.
Asked for comment carrier. – The rules are very strict. Sometimes even a minor fault can cause some part must be replaced. Sometimes brought from another city in Poland or abroad. Due to the fact that it is a holiday period, in addition to the weekend, the network of connections is very full. Malfunctions caused a domino effect of delays on other flights – explains Tomasz Ostojski with Small Planet. It also provides that at the moment the planes are already repaired and flying. – In so far as this is possible, we try to make up for the delay and release the first of these flights that have them most. We are also looking to market the aircraft, which could sublet. Unfortunately, there is no available machines – said in an interview with Fakt24.pl.
Ensures that the passengers were taken into the care and receive warm meals. People abroad are waiting in hotels, where they spent the holidays. – Everyone is kept informed. We provide information the airport and the passengers it – highlights Ostojski. – I am sorry to say that these difficulties will take a little more – he adds. Problems also have a Small Planet passengers flying from other airports throughout the country.
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