Photo: Reuters
The crash occurred on Thursday, about hours. 17.30. Network clients from all over the country and abroad, had problems with the performance of calls, sending messages, and access to the mobile internet. After hours. 19 operator admitted at their profiles in social networks, that is the result of a failure. I asserted that working on removing it. According to official information, everything is back to normal tonight.
– Failure has been removed in the chair. 2 o’clock in the morning. The network operates at this time correctly – informed us today Wojciech Jabczyński, spokesman for the Orange Poland.
Meanwhile, many people until now complaining of problems with connections and access to the Internet. On the profiles of social networks still appear entries of its clients, which relate to difficulties in the use of services. – Failure has been removed. Any problems do not stem from its effects and may involve a small group of customers. Of course, you can always / you need to report it to us and we will solve them – provides a spokesman.
By contrast, provider profile on Facebook appeared this message: “In some locations may still be difficulties. We advise you to restart equipment.”
Meanwhile, the ongoing speculation about the causes of failure. Internet users simply connect it to the held in Warsaw NATO summit. “Had our beloved servants badly podpięły to the network?” – Asks for the forum in Onet user Zorba. “But we have a party in Warsaw. This is the reason, not a failure?” – Wonders surfer Romek.
Still others simply suggest that the reason for failure is the visit of Barack Obama. Orange asked about whether the rumors are true, it was the arrival of US President may cause inconvenience that occurred in the last day. – The reason was technical and thoroughly investigate it now – said Wojciech Jabczyński only.
Due to the fairly large indignation of many of its customers, the operator but decided to reward the inconvenience to which they were exposed. He informed us of this Polish spokesman for the Orange.
– Failures occur each operator. We are not the first and the last. We know that some of you had yesterday for several hours trouble with conversations and mobile access to the net. Therefore, we want you to make amends and have decided that this Saturday and Sunday (July 9-10) will be able to use mobile internet in the country for free. This applies to all Orange customers and nju mobile, both individual and business. If you are using packages, the data transmission from the weekend they will not reduce. Settlements will be done automatically without the need to contact us. Once again we apologize for the inconvenience that you had as a result of failure – Wojciech Jabczyński wrote on his blog in Orange.
to the previous high of failure in the network took place on the night of 23 on March 24, 2015. Not all services were then Orange.
(dp)
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