United crash in Orange. The operator apologizes and gives everyone free internet – Virtual Poland

Orange customers in Poland on Thursday touched a gigantic failure. In the afternoon, they lost access to the mobile internet, then came the whole network. Orange apologizes and gives its customers free mobile internet all weekend 9 and 10 July. But here, customers may have a problem.

It all started on Thursday approx. 17:30. First Orange customers could not connect to the Internet, then completely lost coverage and the possibility of calling and sending text messages. They were cut off from the world.

– Just I was in the center of Warsaw, in the vicinity of the Marriott Hotel, where the NATO summit is to dwell Barack Obama, and I thought that American health drown out the signal for security reasons – says Agata.

Paul lives near the National Stadium, also was convinced that by starting on Friday NATO summit can not connect to the network.

While the biggest problems the operator concerned actually Warsaw, it is a failure touched Orange customers across Poland. Some users regained access to the network even on Thursday evening, but others also had problems on Friday morning.

Many clients operator was angry, because the company responded quickly and offered them free mobile internet over the weekend July 9-10 .

– this applies to all Orange customers and nju mobile, both individual and business. If you are using packages, the data transmission from the weekend they will not reduce. Settlements will be done automatically without the need to contact us. Once again we apologize for the inconvenience that you had as a result of failure – wrote on his company blog, spokesman for the Orange Wojciech Jabczyński.

There were, however, no hassle. – Weekend, a free mobile internet works. However, because of the speed and scale of its introduction to some of you could not turn on before midnight. If so, bills reset the internet and the prepaid return the money to the account. The same applies packages, which will be supplemented to the state before midnight. Sorry and excellent surf – spokesman.

What happened on Thursday afternoon? Wojciech Jabczyński explained that the reason for failure was purely technical, but in an interview with TVN24bis not want to answer the question whether these problems were associated with having to start any moment NATO summit.